Shipping
Shipping and handling charges will be added to product cost at the time of check out. If one or more items are not available for immediate shipment, you will be notified and asked to accept a new estimated ship date or cancel the order. For our customers' protection, website orders over $350.00 [USD] must ship to the credit card billing address only. We apologize for any inconvenience this might cause.

Shipment of Oversized Products
We ship UPS with the exception of anything over 98# or with Dimensions greater than 104". If it is larger than these measurements, then it is shipped by a truck freight company and should arrive 3-5 Business Days after the ship date.

Estimated Delivery
All orders are processed between 8:30 a.m. and 5 p.m. (CST), Monday through Friday. Your tracking number will be e-mailed to you within 48 business hours of shipment, unless otherwise noted.
 

Our primary shipping method is UPS. However, any item over 98# or with Dimensions greater than 104" will be shipped by a truck freight company. Estimated shipping time is 3-5 business days. Street addresses are required [no P.O. Boxes please].
 

If you have any questions or concerns regarding shipment, please feel free to contact our Customer Service Department by completing our online feedback form, or by calling us at 1.877.288.1989.

Our office hours are from 8:30 am to 5:00 pm CST Monday - Friday.

Order Tracking
All orders are processed between 8:30 a.m. and 5 p.m. (CST), Monday through Friday. Your tracking number will be e-mailed to you within 48 business hours of shipment, unless otherwise noted.

Your order may be tracked through UPS in two ways:

Contacting UPS by Phone: 1.800.742.5877

Visiting UPS Online at: www.ups.com
 

Our primary shipping method is UPS. However, any item over 98# or with Dimensions greater than 104" will be shipped by a truck freight company. Estimated shipping time is 3-5 business days. Street addresses are required [no P.O. Boxes please].